Any definitions used in this Policy shall have the same meanings as provided in our terms and conditions.
1. WHO WILL HOLD YOUR INFORMATION?
1.1 Your information will be held by Big Office Ltd (here-in referred to going forward in this document as “we”) is a company registered in England (Company No. 06155412) and our registered office is at Third Floor 120 Moorgate, London, EC2M 6UR.
2 If our business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
2. THE INFORMATION THAT WE MAY GATHER AND HOLD
Information about you which we will collect and can hold may include the following:
2.1 Personal contact details such as name, address, contact telephone numbers and email address and any other information provided at the time of registering on our Website via the Registration Pages.
2.2 Information which can be used to assist us in the operation of our services, this information may include geographical location of your IP address, the operating system being used and web browser you are accessing the Website on. This is statistical data about our users' browsing actions and patterns used for analyse purposes to help us operation this service efficient and does not identify any individual.
2.3 If you choose contact us for any reason, we may keep a record of that correspondence.
2.4 Transaction records detailing goods and services that have been purchased.
2.5 If you complete a credit application form, we will make searches with a credit reference agency in order to determine whether or not to grant you the requested credit facility. These searches will be conducted both in respect of your Company and its directors. We therefore collect the information that you submit on the credit application form and use this information according and keep a copy of the search results from the credit reference agency for monitoring purposes.
3. WHAT WE DO WITH THE INFORMATION THAT WE GATHER AND HOLD
3.1 Information submitted to us via online forms may be used to assist in registering an account if submitted via the Registration Pages, to assist in queries or used for marketing purposes in the event that you have agreed to us using this information for said purpose.
3.3 In the event that you may contact us for any reason, we may monitor or record communications with us in which you take part for the following reasons:
3.3.1 to assist us with the development of our services;
3.3.2 to train our staff;
3.3.3 if requested by order of the regulatory body, the Court or a law enforcement organisation.
3.4 If you complete a credit application form, we will make searches with a credit reference agency in order to determine whether or not to grant you the requested credit facility. These searches will be conducted both in respect of your Company and its directors. We therefore collect the information that you submit on the credit application form and use this information according and keep a copy of the search results from the credit reference agency for monitoring purposes. (“Credit Application Information”).
4. PURPOSES FOR WHICH WE HOLD AND USE YOUR INFORMATION
4.1 We may use your information for a number of purposes which are outlined below:
4.1.1 The provision of services to you
184.108.40.206 To administer and maintain our records;
220.127.116.11 To ensure that our website continues to provide the appropriate service for your specific needs and that content from our website is presented in the most effective manner for you and your user.
18.104.22.168 To verify your identity and to respond to any query that you may raise with us; and
22.214.171.124 To fulfil any contractual obligations we have with you.
4.1.2 We reserve the right to send all customers of our services email communications from time to time regarding updates and changes to our services and any technical, administrative and legal notices important to our website which we consider essential.
126.96.36.199 We may use your data to provide you with information about our services or products which may be of interest to you]. We will contact you by electronic means (email) only if you have consented to this. If you do not want us to use your data in this way you reserve the right to opt out of any future marketing communications.
188.8.131.52 We do not disclose information about identifiable individuals to any third parties for marketing purposes.
4.1.4 Other purposes:
184.108.40.206 Your information may be used by us for the purpose of research and statistical analysis and internal customer service monitoring; and
220.127.116.11 We may disclose information to its subsidiary companies or to a Court, regulatory body or law enforcement agency;
18.104.22.168 Your Credit Application Information will be used to help us determine whether or not to grant you a credit facility with us. In addition we may use your Payment Information to determine your credit worthiness.
22.214.171.124 We will share your Payment Information with banks in order to enable transactions to be completed.
4.1.5 The period of use of the personal data supplied by you will not be longer than we deem necessary but may, be unlimited.
5. KEEPING INFORMATION UP TO DATE AND SECURE
5.1 If any of the information that you have provided to us changes, for example if you change your email address or other contact details or if you wish to cancel your registration with us, please let us know the correct details by sending an email to us using this link or writing to us at the address below.
5.2 We are committed to protecting the security of your personal information [and Payment Information]. We have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. However, all publicly accessible websites are susceptible to malicious practices, and we accept no liability if security is breached.
6.1 This website uses “cookies”. Cookies are small pieces of information which are sent by a website to your web browser and remain on your computer until they are deleted. This information helps us to improve our operations as it helps us to deliver a more personalised touch with regards to our website services as we use this information to monitor browsing patterns and make small customization to the website unique to your user to provide you a more tailored experience.
7. YOUR RIGHTS
7.1 You may have certain rights under the Data Protection Act in relation to the information that we hold about you. These rights include the rights set out below:
7.1.1 You are entitled to have access to your personal data. You may request by writing to us (at the address given below), details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of response. You may be charged a reasonable fee (as permitted by the Data Protection Act 1998) for this information.
7.1.2 You are entitled to request that we stop using information about you for the purpose of direct marketing (i.e. the communication to you (by whatever means) of any advertising or marketing material);
7.1.3 You are entitled to require us to ensure that no decision taken by or on behalf of us and which significantly affects you is based solely on the automated processing of your information, for the purpose of evaluating such matters as, for example, your creditworthiness, reliability or conduct; and
7.1.4 You are entitled to require a correction of errors in the personal information held about you. If we disagree that information is inaccurate you are entitled to apply to ask the court for an order that such erroneous information be rectified, blocked, destroyed, or erased.
9. CONTACT DETAILS